FAQs

What is your return policy?

1


If your product arrived damaged in shipping, please contact us immediately via email at info@halfmoonelderberry.com or contact the shipping agent directly.


If you are unsatisfied with your product, you may return unopened products only, within 7 days of receiving them.  You are responsible for return shipping costs.  We will try to refund orders within 30 days of receiving them to the original payment method.  To start a refund, please email us with your order number and a description of the problem.  Emails should be sent to info@halfmoonelderberry.com within 7 days of receiving your items. 


How much elderberry should I consume?

2

What do you mean by Healthy Land Healthy People?

Our recommendation is to consume 1 TBSP after eating a meal. Start once a day and see how you feel. We like to take a few days off to let our immune system rest, then consume for a week. Listen to your body!


Can children consume elderberry?

3

4

Yes absolutely! #2 applies to children.


Great question! We believe in the interconnectedness of all life. The health of the environments we live in having a direct role in the health of our body. Elderberry as a plant does important work to improve the health of both land and body. On the land, the perennial roots sequester carbon and build top soil. In our body the natural plant compounds do amazing work of protecting our cells from inflammation and oxidative stress, supporting bodies immune response and our ability to meet our needs of a healthy life.


What are your terms and conditions?

5

These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors [description of what is offered on your website]. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. 

“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method. This applies to any subscriptions or auto-renew product purchases.​

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Ownership of intellectual property, copyrights and logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Half Moon Farm LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

You agree to indemnify and hold Half Moon Farm LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, in no event shall Half Moon Farm LLC, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Half Moon Farm LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

​Contact:

info@halfmoonelderberry.com

Created 07/12/2026​